crik7 Terms and Conditions

These terms and conditions ("Terms") form a binding legal agreement between the crik7 platform ("Platform", "Site", "we") and its users ("User", "you"). By visiting our website, registering an account, or using any service, you are considered to have fully accepted these terms.

crik7 is an online casino and sports betting platform that provides cricket betting, live casino, slot games and various other gaming experiences for users in Bangladesh. In addition to these terms, our Privacy Policy, Responsible Gaming Policy and separate bonus terms also apply and are an integral part of this document.

The word "services" as used in these terms includes all gaming, betting, payment and support services provided by crik7. We reserve the right to change these terms at any time without prior notice. Updated terms will take effect as soon as they are published on the site.

To register on the crik7 platform and use its services, you must meet the following eligibility requirements:

crik7 reserves the right to verify the age of any user. A national identity card or other documents may be requested for age verification. If an underage person's account is discovered, it will be closed immediately and all deposited funds may be forfeited.

3.1 Registration Process

When creating an account on crik7, you must provide true, accurate and complete information. Providing false or misleading information is a direct breach of this agreement and may result in the immediate closure of the account.

3.2 One Person, One Account

Each person may open only one account. If the same person or members of the same household operate multiple accounts using the same device, IP address or payment method, they will be considered duplicate accounts and all accounts may be closed.

3.3 Account Security

It is your responsibility to keep your account password and login information completely confidential. You will be responsible for any activity carried out from your account. If you suspect unauthorized access to your account, notify our support team immediately.

• Transferring or selling an account to a third party is strictly prohibited.
• Do not share your password with anyone.
• Be cautious when logging in from public Wi-Fi.
• Change your password regularly.

4.1 Deposits

bKash, Nagad, Rocket and direct bank transfer can be used to deposit funds into crik7. The minimum deposit amount for all payment methods is ৳500 (five hundred taka).

4.2 Withdrawal Terms

crik7 reserves the right to verify identity before processing a withdrawal request. The policy of using the same payment method for deposits and withdrawals is followed. Wagering requirements must be met to withdraw bonus funds (see section 5 for details).

4.3 Currency and Transactions

All transactions on crik7 are conducted in Bangladeshi Taka (BDT / ৳). Depositing funds using a third-party account or a payment method registered in someone else's name is strictly prohibited and may result in account closure.

5.1 Welcome Bonus

crik7 offers a welcome bonus for new members: a 150% bonus on the first deposit, up to a maximum of ৳15,000. A minimum deposit of ৳500 is required to receive this bonus.

5.2 Wagering Requirements

Before withdrawing the welcome bonus, wagering of 15 times (15x) the bonus amount must be completed. For example, if you receive a ৳1,000 bonus, you must place a total of ৳15,000 in bets before withdrawing.

• Only bets placed with bonus funds count toward the wagering calculation.
• Certain games may not count toward meeting the wagering requirements.
• Attempting to withdraw while a bonus is active may result in the bonus being cancelled.
• Each promotion may have its own validity period and terms.
• crik7 reserves the right to change or withdraw bonus offers at any time.

5.3 VIP Program Cashback

crik7's VIP program has five tiers, each offering weekly cashback benefits:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.4% weekly cashback
• Gold: Up to 0.6% weekly cashback
• Platinum: Up to 0.8% weekly cashback
• Diamond: Up to 1.0% weekly cashback

VIP tier advancement depends on your overall activity and participation on the platform. Each cashback offer has its own applicable terms.

6.1 Betting Terms

All bets placed on crik7 cannot be changed once they are confirmed. If a technical issue occurs or incorrect odds are published, crik7 reserves the right to void the relevant bet and refund the deposited amount. Results will be determined based on the official outcome of the relevant event.

6.2 Game Fairness

All games on crik7 are supplied by recognised software providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt and Microgaming. These games are tested by independent verification bodies and follow fair play standards.

6.3 Technical Issues

crik7 is not responsible for any loss caused by internet disconnection or server issues during gameplay. However, if a game session is completely affected, please contact the support team.

The following activities are strictly prohibited on crik7 and will result in immediate account closure and possible forfeiture of funds:

• Money laundering or depositing funds from illegal sources.
• Bonus abuse — repeatedly claiming bonuses using different accounts or identities.
• Attempting to hack or gain unauthorized access to the platform's security systems.
• Using automated bots or software to play games or place bets.
• Harassing or showing disrespectful behavior toward other users or crik7 staff.
• Opening an account using a false identity or documents.
• Placing bets or managing an account on behalf of a third party.
• Attempting to gain unfair advantage by exploiting system errors or bugs.

If crik7 detects suspicious activity, it reserves the right to suspend any transaction or account until it is verified.

Details of how your personal information is collected, stored and used are provided in our Privacy Policy, which is an integral part of these terms. crik7 uses industry-standard security technology including SSL encryption to protect your information.

8.1 Purpose of Data Use

• Account verification and identity confirmation.
• Payment processing and fraud prevention.
• Providing customer support.
• Fulfilling legal obligations.
• Improving service quality.

8.2 Cookies

crik7 uses cookies to keep the website functioning properly and to improve the user experience. By using the site, you consent to the use of cookies.

crik7 is not liable in any way for the following:

• Financial loss resulting from gaming or betting.
• Loss caused by internet disconnection or technical issues.
• Unauthorized access to a third party's account.
• Service disruption caused by events beyond crik7's control (force majeure).
• The operation of third-party services or software.

The maximum limit of any liability of crik7 will be equal to the amount you deposited in the relevant transaction.

10.1 Rights of crik7

crik7 may suspend or permanently close your account in the following circumstances:

• If evidence of a breach of these terms is found.
• If identity verification fails or false information is provided.
• If fraud or suspicious activity is detected.
• At the direction of legal authorities.
• If confirmed to be underage.

10.2 User Rights

You may close your account yourself at any time. Please withdraw your available balance before closing your account. Bonus funds will be cancelled after the account is closed.

crik7 reserves the right to change, amend, or update these terms and conditions at any time. Changes will take effect as soon as they are published on the site. For significant changes, users may be notified by email or through a notice on the site.

If you continue to use the platform after any changes, you will be considered to have accepted the revised terms and conditions. Therefore, it is recommended that you visit this page regularly.

crik7 is firmly committed to responsible gaming. Gaming is an entertainment activity and should not be seen as a source of income. We encourage users to set their own limits.

Our platform offers the following responsible gaming features:

• Setting deposit limits.
• Self-Exclusion for a specified period.
• Cooling-off period.
• Account activity history and spending summary.

For more details, visit our Responsible Gaming page. If you experience problems with gaming addiction, seek professional help immediately.

13.1 Support Services

crik7's customer support team provides service in Bengali 24 hours a day, 7 days a week. Contact us for any questions, complaints, or issues:

13.2 Complaints Process

Please submit any complaints in writing to our support team. We take every complaint seriously. In the case of a dispute, our internal resolution process must be followed first.

13.3 Applicable Law

For any dispute relating to these terms and conditions, the laws of the jurisdiction designated by crik7 will apply. The user's local mandatory consumer protection laws may also apply.